Whether you’re measuring satisfaction, testing a new product, running NPS, or doing a post-service check, we deliver consistent, reliable survey results — without interrupting your internal team.
Your questionnaire, your rules, our trained callers.
We provide:
CSAT, NPS, post-service checks, feedback calls, renewal sentiment checks, follow-up satisfaction and more.
Irish-based callers who follow your script, tone, scales, and probing instructions.
Each completed survey recorded exactly in your spreadsheet or CRM format.
We capture customer comments in full — not just scores.
A simple, clear table of findings so you can spot trends fast.
Your wording, scales, probing rules, required fields, and customer list.
NPS scoring logic, mandatory questions, sample rules, and outcome codes.
Try count, spacing between attempts, permitted calling times, voicemail/consent wording.
Clean responses + summary insights showing trends, CSAT/NPS distribution, and verbatim themes.
✔ Irish-based interviewers
✔ Survey delivered exactly as written
✔ Attempts + spacing rules applied
✔ Standardised outcomes (completed / partial / refused / unreachable)
✔ Responses recorded in your template or CRM
✔ Optional verbatim capture
✔ Clear summary reporting (tables or charts)
✔ GDPR-aligned data handling
✔ Transparent billing — per productive hour
Hours (Outbound Services): Mon–Fri 08:00–18:00, Sat 09:00–15:00.
Speak with the team on
To ensure consistency and accuracy:
